How to Master the Cloud Communications Vendor Selection Process 

Are you tasked with selecting a new communications provider for your business? Or, are you unsatisfied with your current solution and in search of something new? This type of decision has a major impact on employees and customers alike and can be both complicated and confusing. In this webinar, business expert Justin Robbins will help you simplify the process of selecting a cloud communications vendor. He will reveal:

  • Important questions to ask during the evaluation stage
  • Tips on avoiding common mistakes
  • Attributes of the leading communications solutions

Join this webinar to learn how you can find a solution that balances cost-efficiency, enables positive customer experiences and delivers strategic value to the entire business.

Justin Robbins

Justin Robbins is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. Over the course of his career, he’s coached and mentored thousands of individuals around the globe on contact center and customer experience best practices. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for contact center, customer experience, and communications professionals. He's authored numerous pieces of research, widely distributed articles, and is a featured expert for mainstream media outlets including the New York Times, NBC Nightly News with Lester Holt, and I Heart Media.