How do you respond when there’s a major business disruption? Are your employees empowered to handle customer needs when they can’t be in the office?

Attend this webinar on demand and learn how every business can help their teams serve customers during a crisis or other unforeseen events. Noted analyst Jon Arnold and 8x8 experts will discuss how to:

  • Keep your business connected when the unexpected happens
  • Address customer needs quickly and satisfactorily 
  • Increase collaboration when your team is working from home

This is the second webinar in our four-part webinar series on business continuity.

Justin Robbins Justin Robbins, 8x8
Justin Robbins is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for communications professionals.
Jon Arnold Jon Arnold, J Arnold & Associates
Jon Arnold is Principal of J Arnold & Associates, an independent analyst providing thought leadership and go-to-market counsel with a focus on the business-level impact of digital transformation in the workplace. Core areas of expertise include unified communications, cloud services, collaboration, Internet of Things, future of work, contact centers, customer experience, video, VoIP, and social media.

Business Continuity Webinar Series

Critical Tips for Business Resiliency Watch On Demand
Discover how every business can become as resilient as Intralinks in these uncertain times. 
Featured Speakers:

• Sarah Harvey, Intralinks, Senior Global Telecom Analyst
• Justin Robbins, 8x8, Content Marketing Strategist

Keep Your Business Open with Cloud Communications Watch On Demand
Learn how you can get ahead of disruption and keep your business open, even if your doors are closed. Featured Speakers:

• Irwin Lazar, Nemertes Research, Vice President & Service Director
• Justin Robbins, 8x8, Content Marketing Strategist

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