In recent months, we’ve all rediscovered the importance of communication–both at home and at work. From the board room to the frontlines, the way that businesses connect, collaborate, and communicate has fundamentally changed. What was once a utility is now core to unlocking a productive and prosperous organization.

The new era of how we communicate is here–but what does that really mean? What steps should businesses take to reimagine the way that they work? And how can executives ensure a communications solution that’s secure, reliable, scalable, and capable of meeting their needs?

In this virtual event you’ll discover how businesses can open the possibilities of how they use communication to transform their employee and customer experiences.

Join our panel of experts:

  • Gary Kohlheim, Director of IT Operations, Walden University (Laureate International Universities network) | A Strategy for Reinventing Communication
  • Mark Smith, CEO of Ventana Research | The Elements of Open Communication
  • Dejan Deklich, Chief Product Officer, 8x8 | The Next-Generation CTO
  • Bryan Martin, CTO & Chairman of the Board, 8x8 | A Vision for Open Communication


Gary Kohlheim
Gary Kohlheim
Director of Services Management, Laureate Education Inc.

Gary has over 20 years of experience in infrastructure architecture, design and operations with over 10 years of IT leadership in industries such as financial services, non-profit, public sector, professional services and education. Most recently, Gary led the initiative to transform unified communications and contact center services to cloud and currently leads product management for 8x8 Communications and Microsoft Dynamics for Laureate Education. His team has deployed various 8x8 solutions in US, EU, Mexico and Brazil, with the end goal of aligning IT solutions to business drivers, delivering measurable improvement in revenue, cost control, customer experience and efficiency.
Mark Smith
Mark Smith
Ventana Research, CEO and Chief Research Officer

Mark started Ventana Research more than a decade ago; he has worked in the software industry for 25 years leading innovations in research and technology. Mark was rated the 2011 software industry analyst of the year by The Institute of Industry Analyst Relations (IIAR). Mark is also ranked as one of the top ten technology influencers in 2012 by Human Resources Executive magazine.
Dejan Deklich
Dejan Deklich
8x8, Chief Product Officer

Dejan Deklich is 8x8’s chief product officer, responsible for the company’s global infrastructure, product vision and roadmap. His extensive experience in technology evaluation has made him an enthusiastic driver of corporate and product strategy for computational platforms and large scale systems from both a technical and a business perspective. Prior to 8x8, Dejan served as the vice president of Platform and Cloud at Splunk, where he was in charge of engineering for the core Splunk Enterprise product as well as the company’s next-generation architecture effort. Dejan also served as the chief technology officer of Merced Systems, which was acquired by NICE Systems in 2011, and the chief technology officer of Attributor, acquired by DigiMarc. In addition he has held positions at Yahoo! and IBM.
Bryan Martin
Bryan Martin
8x8, Chief Technology Officer

Bryan Martin is 8x8’s technological visionary, leading the company’s drive to patent a range of disruptive and innovative technologies. With an excellent sense of how cloud communications transform enterprise communications and customer service, Martin led 8x8 as CEO from its early days as a VoIP pioneer to its current position as the leading provider of Unified Communications as a Service. Before becoming CEO in 2002, he held the positions of Chief Operating Officer, Chief Technical Officer and Senior Vice President, Engineering Operations.

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