Your Government and Education CX Experts
Vertical and 8x8 will help you create exceptional communications that meet the unique needs of government organizations.
Experience the power of collaboration. 8x8’s leading all-in-one collaboration platform joins forces with Vertical Communications’ deep experience in local government and education to deliver the top Customer Experience solution in the market.
The Vertical Difference
The experts at Vertical provide custom design, on-site installation, and world-class support. Our proven worry-free process will deliver a solution tailored to you. Our decades of government experience means that we can fluidly navigate your administrative systems and our lifetime 83 Net Promoter Score shows our commitment to flawless implementation and attentive support.

8x8’s Customer-obsessed Approach
159+ Satisfied Vertical SLED Customers…

K-12
Securely connect with staff, parents, and community members—whether you’re a private school or a district like Harvard CUSD50.

Higher Education
Institutions like Santa Fe Community College support students and connect their faculty with a central contact center.

State
Give your constituents access to important services when and how they want—just ask Virginia Alcoholic Beverage Control Authority.

City and County
Join cities like Lodi, Dayton, and West Sacramento that leverage the power of the cloud to optimize their processes, and drive down costs.
Purchasing Contracts:
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Naspo
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Sourcewell
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Mass State Contract (MHEC)
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PEPPM
Proud Members of:
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NASTD
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SCTC