Your Government and Education CX Experts

Vertical and 8x8 will help you create exceptional communications that meet the unique needs of government organizations.

8x8 | Vertical Communications

Experience the power of collaboration. 8x8’s leading all-in-one collaboration platform joins forces with Vertical Communications’ deep experience in local government and education to deliver the top Customer Experience solution in the market.

The Vertical Difference

The experts at Vertical provide custom design, on-site installation, and world-class support. Our proven worry-free process will deliver a solution tailored to you. Our decades of government experience means that we can fluidly navigate your administrative systems and our lifetime 83 Net Promoter Score shows our commitment to flawless implementation and attentive support.

83 NPS

8x8’s Customer-obsessed Approach

The modern 8x8 platform delivers secure, reliable, AI-powered communications. Our technology adheres to stringent specifications for securing constituent privacy. And you can sleep easy, knowing it’s designed with no single point of failure. At home, in the office, or on the go, with 8x8 you can always have access everything you need, all on a single pane of glass.

159+ Satisfied Vertical SLED Customers…

Padre Dam
CSET
City of Lodi

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“The transition to 8x8 was headache free. Looking back it’s easy to see how critical Vertical was to our success when our team moved to a remote strategy.”
—Jeff Forbes, Director of Communication and Information Systems, CSET


Specializations:

K-12

K-12

Securely connect with staff, parents, and community members—whether you’re a private school or a district like Harvard CUSD50.

Higher Education

Higher Education

Institutions like Santa Fe Community College support students and connect their faculty with a central contact center.

State

State

Give your constituents access to important services when and how they want—just ask Virginia Alcoholic Beverage Control Authority.

City and County

City and County

Join cities like Lodi, Dayton, and West Sacramento that leverage the power of the cloud to optimize their processes, and drive down costs.

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Purchasing Contracts:

  • Naspo

  • Sourcewell

  • Mass State Contract (MHEC)

  • PEPPM


Proud Members of:

  • NASTD

  • SCTC

Get in touch with a government or education-focused expert to discuss your needs, today:

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