We’re excited to be exhibiting at the Call & Contact Centre Expo at ExCeL London on 29-30 November, and we would love to see you there.
Join us at stand CC-E40 to see the 8x8 Experience Communications Platform in action.
Our friendly team of experts will be ready to show you everything you need to know about improving team performance, optimizing reporting and analytics, and boosting efficiency.
Share and connect with like-minded contact centre trailblazers. The event will featuring the following events:
- 8x8 live demo
- Happy hour drinks
- Expert speakers
- Walk-through sessions
- F1 simulator competition
Seminar Session: The role of humans in an AI-enabled contact centre
29 November, 1:45 pm - 2:15 pm
In today's time-pressed world, self-service rules. So why can some companies create spectacularly successful experiences while others can't seem to figure it out?
Join 8x8 VP Contact Centre Engagement EMEA, Chris Angus as he explores:
- The keys to understanding self-service journeys
- Why "throwing AI" at a problem fails
- How to scope and design chatbots for real results
- Choosing the right channels